Ok so if someone calls you and says they are from Microsoft and they have detected problems from your computer, there are a few things to know. First of all they are not from Microsoft. Microsoft would never call you at home or on your cell. Do no give them access to your computer. If you have already given them access then The first step of the scam is to show you an error log with errors on it. Every computer in the world has an error log with errors on it. They then will act as if you have many security problems and will install protection. They will install there own junk which will do you no good at all.
If you have already been scammed by them, you can always bring your computer to our shop, and we can go through it and remove any programs they may have installed. We have been dealing with this problem for months now and i hate to see it. They are targeting people who don’t know better, and we understand that not all people know what is legit and what is not. We have been in business for 25 years and always treat our customers the way we would want to be treated.